In the same way that the FCA are not making supervision around vulnerability a one-off tick box exercise, we are not simply selling one-off training courses. We have built a community of experts focused on delivering compassionate customer service to every customer, including those in vulnerable circumstances.
The annual subscription provides;
- Access to the eight core training modules including four instructor-led webinars.
- Access to the growing library of partner training modules co-produced with UK leading charities.
- Certification and full audit history of all training hours committed to improving outcomes for vulnerable customers.
- Membership of a community focused on vulnerability research and legislation across all sectors not just financial.
- Focus on Professor Edmans' Research on Environmental, Social, Governance and Profitability.
- Monthly vulnerability news updates including case studies and success stories from customers we have helped serve.
- Unlimited use of The Signpost in-flight vulnerability database.
- Access to a community of expertise for bespoke vulnerability training, coaching & management consultancy to help develop a vulnerability strategy, ensure FCA compliance and embed it into every part of your organisation. Bespoke pricing based on requirement.